Privacy Policy

Who we are

This Privacy Policy explains how Vera's Copper collects, uses, and protects your personal information when you visit the store, place an order, create an account, or contact us.

[COMPANY NAME, ADDRESS & REGISTRATION NUMBER]

What personal information we collect

• Contact details such as your name, email address, shipping address, billing address, and phone number
• Payment information processed securely by our payment providers
• Account information if you create an account with Vera's Copper
• Transaction details such as your order history, order value, and fulfilment updates
• Device and browsing data such as IP address, browser type, pages viewed, and how you interact with the store

How we use your information

• To process, fulfil, and deliver your orders
• To communicate with you about your purchases, returns, and customer support requests
• To send marketing emails only where you have given consent or where we are otherwise allowed to do so
• To improve the store experience, understand site usage, and maintain store security
• To meet legal, tax, fraud-prevention, and record-keeping obligations

Who we share information with

We only share personal information with trusted service providers who help us run Vera's Copper, such as payment partners, shipping partners, email service providers, and other support services needed to fulfil orders and operate the store.

We do not sell your personal information. We may also share information when required to comply with law, prevent fraud, protect our rights, or respond to lawful requests.

Your rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, ask us to correct it, or request deletion. To make a privacy request, please contact us using the details below.

Contact

If you have questions about this Privacy Policy or would like to make a privacy request, please email [configured contact email].